1. The scope of this agreement
This page is the agreement between IPTVGREAT, which operates iptvgreat.forum, and the person who orders a plan, asks for a trial or signs in to the service. Requesting a trial accepts it in the same way that paying does. Where a plan is bought for a household, the person who pays is the person the account belongs to, and the household is bound by what follows.
2. The account, and what it is not
What you buy is access for a period of time, issued as an Xtream Codes login: a server address, a username and a password. It is not hardware, not a line installed at a property and not something anybody comes to collect. There is nothing to return when a term ends. Channel line-ups and on-demand catalogs move over time, and we do not undertake that any named channel or title stays in the list.
3. Picking a term and a stream count
Plans run for one, three, six or twelve months. Separately from the term you choose how many streams may play at the same moment: one, two, three or five. Installing the player is not limited. The tier governs concurrent playback only, so the same credentials may sit on a stick, a phone and a television at once, provided no more than the agreed number are playing together.
You may move to a higher tier during a term. We charge the difference for the days that remain rather than restarting the term, and the login itself does not change, so nothing already set up needs touching.
4. Payment, activation and the end date
Orders are placed and paid for in a WhatsApp conversation. The figure quoted in that chat is the whole price, in USD, with no setup fee added later. Access begins when payment is confirmed, normally under 15 minutes afterwards, and ends on the date the term runs out.
Nothing renews automatically. We hold no card and no payment instrument, so a plan has no way to charge you a second time. Near the end of a term you get a message, and renewing is a decision you make rather than one you have to prevent.
5. The trial line
A trial account runs for 24 hours, costs nothing and needs no payment details. It is normally offered once per household, because its purpose is to establish whether the service works on your equipment before money changes hands. A trial carries no guarantee of any kind and may be ended early where it is plainly being used as a substitute for buying a plan.
6. One household, several addresses
An account is for one household. That is a household rather than an address: you may sign in at a second home, at a relative house, in rented accommodation or while traveling, and the term keeps running on its own dates while you do. Nothing needs to be declared to us before you go and nothing needs restoring when you return.
What is not permitted is handing the credentials to people outside your household, publishing them anywhere, or selling access without joining the reseller program. Any of those ends the account without a refund. The stream count on your plan is the working definition of one household, and an account that sits permanently at its ceiling from several places at once is treated as shared.
7. Connections that belong to somebody else
When you watch over a connection you do not own, the owner of that connection sets the rules for it. Hotels, landlords, campsites, marinas, employers, universities and apartment buildings are all entitled to decide what runs on their networks, and using their line means accepting their terms alongside ours. We do not supply, and will not supply, any means of working around a network restriction. Where a network does not allow what you want to watch, ask whoever runs it, or use your own mobile data.
8. Borrowed screens
If you sign in on a television that is not yours, removing your credentials before you give the device back is your responsibility. Deleting the playlist or profile and then clearing the app data is normally enough. We cannot reach into a device you no longer have; what we can do is change the password on your account, which we will do the same day if you tell us a login has been left somewhere it should not be.
9. Things outside our reach
The service depends on your internet connection, your device, the player you chose and the networks in between, none of which we operate. Third-party apps change their menus, their prices and their features without telling anybody. Manufacturers withdraw models and stop updating television app stores. Where a fault sits in one of those, we will help you identify it and work around it, but we cannot undertake to repair it.
10. Maintenance and interruption
We aim for 99.9% availability across a year and run redundant servers, but the service crosses third-party networks and will occasionally be interrupted, for maintenance or for reasons nobody here controls. Brief interruptions are part of any streaming service and are not a breach of this agreement. Where an outage runs long enough to matter, we add days to the accounts it affected rather than waiting to be asked.
11. Refunds in short
Every plan carries a 7-day money-back guarantee, set out in full in the refund policy. The short version: if the service will not play on your device and support cannot resolve it, say so within 7 days of activation and the payment goes back. Claims are raised on WhatsApp or the contact form. Taking the free trial first usually makes the question unnecessary.
12. Suspension and closure
We may suspend or close an account that is shared beyond the household, resold outside the reseller program, used to redistribute streams, or used in a way that degrades the service for other subscribers. Where the breach is clear, no refund falls due. Where something looks wrong but may have an innocent explanation, we ask before acting. You may stop using an account whenever you like; since nothing renews, stopping needs no notice from you.
13. The law where you are sitting
Complying with the law that applies wherever you watch is your responsibility, and that law may differ from the law where you bought the plan. We make no claim that any part of this service is licensed, official, endorsed or authorized in any territory, and nothing on this website is legal advice. If you are unsure how the rules apply to you, take advice locally before subscribing. The legality article is background reading, not a substitute for that.
14. The ceiling on liability
The service is supplied in the state it is in. Our total liability for any claim connected with it is capped, as far as the law permits, at the sum you paid for the term you are currently in. We are not liable for indirect loss: a fixture you missed, an evening that went to waste, travel arranged around a broadcast, or charges you ran up on somebody else network. Nothing here limits liability that cannot lawfully be limited.
15. Amendments
These terms can change. The date at the top of this page is the date of the version you are reading, and a change takes effect from the day it appears there. Continuing to use the account after that is acceptance of it. Where a change materially affects a term already paid for, we say so in the WhatsApp chat rather than leaving you to notice it here.
Anything here you want explained in plain words? Reach the desk on WhatsApp +212 663 813 479 or start from the contact page.